Refund Policy

Last updated: [2026] Thank you for shopping at Celine Store. Because we sell digital products, all sales are generally final. Please read this policy carefully before making a purchase. 1. Digital Products All products available on our website are digital and delivered electronically. Once a digital product is: Downloaded Accessed Or delivered via email or user account It is considered successfully delivered and non-refundable. 2. Refund Eligibility Refunds may be considered only in the following cases: The product was not delivered due to a technical error on our side You were charged incorrectly (duplicate payment) You purchased the product but did not receive access within a reasonable time ⚠️ Refund requests must be submitted within 7 days of purchase. 3. Non-Refundable Cases Refunds will NOT be issued for: Change of mind after purchase Incompatibility with your system or software Failure to read the product description before purchase Downloaded or accessed digital products Lack of usage or misunderstanding of the product 4. Fraud & Unauthorized Transactions If a payment is identified as fraudulent or unauthorized by the payment provider or bank, the transaction may be reversed without prior notice. We reserve the right to suspend access to the digital product in such cases. 5. Chargebacks Customers are encouraged to contact us before initiating a chargeback. Unresolved chargebacks may result in: Account suspension Permanent loss of access to purchased products 6. How to Request a Refund To request a refund, please contact us with the following details: Order number Email used for purchase Reason for the refund request 📧 Email: support@celinestoree.shop We aim to respond within 48 hours. 7. Policy Updates We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page.

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